The global visibility gap

oneworld®, a global airline alliance, sought to celebrate its 25th anniversary with a campaign that would reach new heights: appeal to customers and raise awareness of its services, benefits, and global network. The goal was to ultimately be recognised, understood and impossible to ignore.

 

We were challenged with targeting a diverse demographic spanning multiple nationalities and languages, all while delivering a unified message that would resonate with those who saw it. oneworld’s premium target audience would expect a seamless, sophisticated and premium approach.

In a competitive and commoditised travel market, demonstrating unique value was paramount to achieving that brand recognition.

 

We mapped consumer signals, prioritising key hub locations where alliance airlines had the strongest presence: Los Angeles, Sydney, London Heathrow, Seoul Incheon and Amsterdam Schiphol. A truly global campaign.

Context over catch-all

We created a strategic multi-channel digital strategy to drive high and impactful reach, with an innovative blend of out-of-home (OOH), social media, and podcast advertising to mark the alliance’s 25th anniversary, and ensure the brand was visible with a tailored approach to be present at the right touchpoints. 

 

Through deep audience research, we targeted business executives and frequent international travellers. The combination of bespoke real-time bidding and high-impact screen placement positioned us to maximise cost-efficiency, while allowing creative to take centre stage. We mapped consumer signals, prioritising key hub locations where alliance airlines had the strongest presence: Los Angeles, Sydney, London Heathrow, Seoul Incheon and Amsterdam Schiphol. A truly global campaign.

 

Through deep audience research, we targeted business executives and frequent international travellers. The combination of bespoke real-time bidding and high-impact screen placement positioned us to maximise cost-efficiency, while allowing creative to take centre stage. We mapped consumer signals, prioritising key hub locations where alliance airlines had the strongest presence: Los Angeles, Sydney, London Heathrow, Seoul Incheon and Amsterdam Schiphol. A truly global campaign.

Each market required a unique approach due to differences in the media landscape, therefore we tailored our delivery:

  • In Seoul Incheon, high-impact screens in the busiest airside departure lounge maximised reach among international business travellers. 
  • Meanwhile, in Los Angeles, programmatic capabilities enabled access to 56 Digital-6 screens across 8 terminals, ensuring broad but precise targeting.

 

This global approach with regional adjustments meant big reach with bespoke messaging to maximise brand recognition.

 

Our audio advertising through podcast networks particularly amplified the immersive storytelling we’d lent on throughout the campaign. Through a mix of direct address and overlaid sound effects of busy airports, we shone a light on the VIP appeal of oneworld’s comfortable private lounges – cementing a memorable association with prestige for listeners.

 

By leveraging a well-orchestrated mix of OOH, social, and digital audio, the campaign delivered significant brand uplift and engagement, elevating oneworld’s value proposition to premium travellers.